I Finally Tried Stitch Fix, and Here’s What Happened

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Here's the TRUTH about Stitch Fix and what it's like to have a personal stylist send clothing to your doorstep.

I’ve been hearing all the buzz about Stitch Fix, and admit I was hesitant to try it. My friends were raving about it as a great way for busy people to get clothing delivered right to your door, because a personal stylist will use your preferences to send 5 pieces of clothing and/or accessories tailored to your needs.  After months of waiting it out (I’m NOT an early adopter, haha!) with a firm push from my friend Sarah I finally got around to signing up. I’m VERY picky about my clothing; I don’t mind paying more for pieces that I love, but it takes a lot for me to love it! So with a shaky hand I went to StitchFix.com and scheduled my first ‘Fix’.

Here’s how it works: you pay a $20 styling fee for each fix, but if you keep any of the 5 pieces it will be credited towards that amount. If you keep all 5 pieces, you get a 25% discount on all of them. Whatever you don’t want, you send back in a prepaid mailer. If you refer a friend and they schedule a fix, you’ll get a $25 credit towards your account! They also send styling cards with various ideas on how to wear each piece. The process felt pretty foolproof, so I gave it a go.

When signing up, you fill out a very user-friendly profile. I did like how they tried to nail your style and size with a series of questions like these:

Here's the TRUTH about Stitch Fix and what it's like to have a personal stylist send clothing to your doorstep.

Here's the TRUTH about Stitch Fix and what it's like to have a personal stylist send clothing to your doorstep.Here's the TRUTH about Stitch Fix and what it's like to have a personal stylist send clothing to your doorstep.

My first fix arrived on a rainy day around dinner time, and I couldn’t wait to rip it open! And then… oh.

Here's the TRUTH about Stitch Fix and what it's like to have a personal stylist send clothing to your doorstep.

Somehow, I instantly hated each and every piece. I almost never wear red, green, black jeans or dangly earrings and this Fix had all of those things. It felt very ‘young’, but not in a good way. Thankfully my friends had told me this may happen with the first fix, and I know it’s important to try everything on before deciding so right there in the living room I tried everything on.

The black pants fit really well, but I decided to send them back simply because I know I won’t wear them. I actually ended up liking the red top and it fit perfectly, but again, it didn’t match what’s already in my closet. The earrings are cute but an instant ‘nope’ on my end because they are SO not my style.

Here's the TRUTH about Stitch Fix and what it's like to have a personal stylist send clothing to your doorstep.

The green tank was cute but the way it’s cut I would need to wear it without a bra. And THAT’S not happening at my age.

Here's the TRUTH about Stitch Fix and what it's like to have a personal stylist send clothing to your doorstep.

And the poncho… let’s just say, even though I have mad love for almost all ponchos, this one was not my favorite.

Here's the TRUTH about Stitch Fix and what it's like to have a personal stylist send clothing to your doorstep.

I went online and instantly rated my Fix with a whole ‘lotta NOs.  There are many people who would have loved this fix but it just wasn’t my style. Then I packed it up and sent everything back (they made that easy actually, with a postage paid envelope). They got back to me within hours and apologized for being such a miss. They then offered to credit my $20 styling fee towards my next Stitch Fix if I wanted to try again. Since I’d heard it might take until the second fix to nail your style, and I wasn’t losing any money, I immediately took them up on it.

I scheduled my next Fix for as soon as they allowed. I’m telling you, I was eager for this to work! The new stylist sent a personal email to ask about favorite stores, styles, things I need in my closet, etc. After sharing some ideas and pins from my Fashion Pinterest board, my new Fix was on it’s way.

Here's the TRUTH about Stitch Fix and what it's like to have a personal stylist send clothing to your doorstep.

Eagerly I pulled open the box and WOW this one was so much better. They NAILED my style, I might have done a happy dance right there in the kitchen! I’m a white jeans, bright top kind of girl. I’d asked for some cute clothes for going out with friends and an upcoming trip, and this one definitely delivered. That being said, I still didn’t keep many pieces (keep reading for why…)

Here's the TRUTH about Stitch Fix and what it's like to have a personal stylist send clothing to your doorstep.

First up is the Laurice Color Trim Knit Top. I had specifically requested this as I saw it in someone else’s Fix and it’s 100% my style– pretty color, tank top, extra details like the contrasting trim. I would have 100% kept this except that it was too tight across my chest. Which is a problem I have and it’s not nearly as fun as it sounds. STATUS: RETURN

Here's the TRUTH about Stitch Fix and what it's like to have a personal stylist send clothing to your doorstep.

This Pixley Avah Knit Top was another I requested as I love the dolman sleeves. However, this time this one was too tight across the belly and after reading reviews online I realized that was a common issue with this particular piece. After two c-sections, my belly will never again be flat so this went in the SEND BACK pile.

Here's the TRUTH about Stitch Fix and what it's like to have a personal stylist send clothing to your doorstep.

Here’s the side view, you can clearly see my hard-earned ‘Mom Roll’:

Here's the TRUTH about Stitch Fix and what it's like to have a personal stylist send clothing to your doorstep.

I was so excited for the Kut from the Kloth white jeans pictured in both of the above outfits (everyone raves about these!) until I saw they were a boyfriend cut. That’s not a flattering style on me, even though I have to say they did fit well (but see how baggy behind my knees in the above photo?) In the end, I sent them back but hope in a future Fix I can get a pair of skinny white jeans to try. STATUS: RETURN

Then came the bird top. I thought this would be the worst of the lot but I ended up LOVING it. The fit was perfect and the 3/4 length sleeves are a great transitional piece for spring. This is a great top for when I put my ‘business’ hat one and attend events or teach essential oils classes. It looks a little solid here but with a long necklace to break up the birds it’s a winner. STATUS: KEEP!

Here's the TRUTH about Stitch Fix and what it's like to have a personal stylist send clothing to your doorstep.

Oh how I wanted to keep this Street Level Lyna Woven Wristlet! The color is perfection and it’s great for going out on the town. In the end, I sent it back because I couldn’t justify the cost for yet another wristlet and truthfully I saw a spring tote on the Stitch Fix Pinterest boards in the same color and really hope I get it in my next Fix (in fact, I specifically requested it). STATUS: A RELUCTANT RETURN

I forgot to take a good picture, it’s the one at the top of this pile:

Here's the TRUTH about Stitch Fix and what it's like to have a personal stylist send clothing to your doorstep.

All in all, this fix was tailored to my needs and requests. Despite only keeping one item, I was thrilled with the choices and truly *could have* kept the jeans, tops and wristlet if I wasn’t being as picky. I went write online and scheduled my next fix with some additional notes and requests to my stylist. I’m coming up on a very busy season so the idea of a personal stylist choosing clothes to fit my needs really appeals to me. After Stitch Fix #3 I’ll decide whether the process is worthwhile, but I think the third one will be the charm!

This is not a sponsored post but if you sign up for Stitch Fix through my affiliate link I will not only be extremely grateful but also I will be able share more reveals with you. 🙂 If you do sign up through my link let me know and I will add you to the awesome Stitch Fix Discussion Facebook group!


Have you tried Stitch Fix yet? What were your thoughts?

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15 Comments

  1. You have a very nice figure – I think black jeans would be a must in your closet. Take risks!

    1. Thank you! I agree, I do need to take more risks… the black jeans would have been a good start. 🙂

  2. I shared your review on Stitch Fix Reviews today @https://www.facebook.com/stitchfixreviews/

  3. That bird shirt is cute. I finally caved and tried Stitch fix recently but it was such a miss I wouldn’t give the, a second chance. I swear the stylist didn’t read a thing I wrote and somehow “as little as possible” translated into $100 pieces.

    1. Ouch, that’s terrible! I like how they give you a choice of price range for each piece, but it’s no bueno if they don’t stick to it. 🙁 Sorry you didn’t have a good experience.

    2. I feel your pain
      I recieved my box just today. I got on the computer to prepare for the returns.
      I have no idea where to go to send the box back.
      My stylists did not listen either. I want sleeves so I recieve sleeveless. Really
      This is a joke.
      If anyone is thinking about it, just go to the mall

      1. Hi Marion! Are you in the US? If so, just drop it off at the post office, they pay return shipping. Tell them you are unhappy, I bet they will send another box for you to try! I’m not with the company so I can’t facilitate that process but I was unhappy with my first shipment and they made it right.

  4. I really liked your honest review of Stitch Fix. I’ve been on the fence about doing it for a long time. I need to pull the trigger.

    1. I really liked it! You should give it a try, if you don’t like the first one you can ask them to put the $20 towards your next ‘fix’ so you don’t lose the styling fee. 🙂

  5. Great way to add to your wardrobe, Carrie. Thanks for sharing. There are more and more of these services available, today. Don’t forget to support your local tailoring service to ensure they last longer and your wardrobe costs come down.

  6. Hi! Thanks for such a detailed note on how your experience has been. I had a terrible first experience and now not sure I want to go ahead the second time round. How did you decided to give it a whirl ?

    1. They waived the styling fee for the second box so I felt like I had nothing to lose to try it again. The second box was MUCH better because i was able to give more detailed notes to my stylist.

  7. I have overall been very happy with stitch fix but this month I received an empty box ! Has this happened to anyone else?

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